03/01/2010 Year End Review 2009

2009 was a challenging year: the financial crisis developed into a global economic breakdown and M&A deal markets almost closed. Despite a tough start, the year nevertheless turned out to be excellent for goetzpartners, who advised on some exceptional transactions. more

06/01/2009 Cost reduction and variabilisation by outsourcing

Outsourcing helps reduce costs of customer service, IT, logistics and overall service functions by up to 30% within a short time. more

01/14/2009 Year End Review 2008

In spite of the difficult market environment, especially in the second half of 2008, goetzpartners experienced another consecutive year of success with over 20 transactions closed in Europe. Besides Media and Telecom, Automotive, Retail and Consumer Goods were our most active sectors. more

12/04/2008 Successful multi-level sales: Development and successful implementation of sales strategies

Due to the steadily increasing competition, changing consumer behaviour and structural market changes efficient and innovative sales strategies are necessary for sustainable success. more

08/20/2008 Sales Accelerator - Successful B2B sales approach

Increasing market saturation, client demands and internationalisation are intensifying competition among market players. These factors are increasing the need for consolidation. The goetzpartners sales accelerator approach helps increase the number of incoming orders by 25 to 50%. more

08/20/2008 Value enhancement 10+1 program - ways to sustainable profitable growth

Between the market capitalization of a company and its capitalized earnings value there is often a significant gap (value gap). more

07/20/2008 Utility sales of the future

Part 1: Success factors in billing and customer service The revenue and cost situation in the utility and gas market is worsening. Costs for sales, billing and customer services are levers that can contribute to improving the situation as utility providers can influence them. more

07/20/2008 Substantial strategies for carriers

Part 1: Management of return and utility grid quality Carriers are facing the reduction of network usage fees and a further decrease of income by up to 1.0 ct/kWh because of the yardstick regulation in force until 2013. Finding the best strategic option is impeded by the complex situation created by economical interdependencies and regulatory and business restrictions. goetzpartners has developed a simulation tool that helps to optimize the return and maintain the carrier quality at the same time. more

06/18/2008 Quality and cost optimisation in customer service

Today, customer service is the main interface to the client in a lot of companies. At the same time, it is a significant cost position due to its headcount intensity. As products are becoming more and more complex, the need to offer customer service and therefore the costs are increasingly going up. So the optimization of customer service has always the two components: improvement of service quality and reduction of service costs. more

05/21/2008 Web 2.0 and IPTV

What the "new Internet" means for the "Old Economy" Two terms are dominating the discussion regarding the "new Internet" - Web 2.0 and IPTV. The "new Internet" is far more than Youtube, Xing and StudiVZ - it offers to companies numerous possibilities along the whole value chain. Despite the fact that a lot of companies are using the internet actively, goetzpartners has found out that only a few have developed a holistic internet strategy, as goetzparters has found out. The main reasons are a lack of understanding of the new Internet's mechanisms (e.g. demarcation of user generated content of commercial advertisement) and a lack of expertise (e.g. in the field of video production). more

01/14/2008 Year End Review 2007

With over 20 transactions closed in 2007 in Europe, goetzpartners experienced its most successful year ever. We advised on transactions in eleven countries, with each of our six international offices contributing and many projects being joint efforts. In Mumbai and Bangalore we started a new partnership with Avendus Advisors to better serve the emerging Indian Market. more

12/11/2007 Integrated Customer Management

The Key to Corporate Success: Customer retention. Companies with temporary contractual relationships (e.g. subscription business) or continuously recurring transactions (e.g. mail order) frequently suffer from significant customer losses. This represents a major problem especially in highly competitive markets. Approach: integrated customer management Customer retention is more cost efficient than the acquisition of new customers. The goetzpartners integrated customer management program helps to sustainably retain customers. more

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